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Microsolve - a technology infrastructure solutions company
We take care of the "unglamorous" side of the Information Technology industry. If it breaks, we fix it. If it is running too slowly, we optimise it. If it needs to be upgraded, we organise it. If it needs to be "looked after", we manage it. If it needs secure Internet connectivity, we provide it.
Total Solutions - Not boxes and wires
Technology is a tool. Like a hammer to a builder, it is not the hammer, but the end product that is important. Businesses do not require technology for technology's sake - each and every technology component has a role to fulfill. MicroSolve takes the time to identify the core business requirements from each area of your business and then ensures that the solution is a best fit - from the hardware to the software and finally the "liveware".
Identifying Needs... and meeting them
Technology is a wonderful tool. How often have you thought "there must be a better way"? Microsolve has a combined expertise of over 40 years of corporate IT solution provision. The "better way" that you have dreamed about is often just a cup of coffee away.
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Wyse have been the global market leaders in Thin computing and client
virtualisation. They have lead the way in changing how businesses and
organisations implement and operate in a changing IT environment. With
the impact of the Global Financial Crisis and businesses watching their
carbon footprints as well as the latest buzz surrounding Cloud
Computing, Wyse's variations of Thin Terminals have cemented them in
the marketplace.
Recent releases from the company have seen the emergence of Wyse
Thin-laptops into the market. These laptops offer all the same benefits
of Wyse's thin terminals, with the portability and mobility of standard
laptops.
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What is Cloud Computing?
Cloud computing is becoming a buzzword. It refers to a computing system in which tasks are assigned through a combination of connections, service and software over a network. This collective of connections is known as ‘the cloud’. Computing at this level allows users to sort through a vast amount of data. For example, Google is currently the forerunner of cloud computing due to its need to produce accurate and instant results for the millions of search queries it receives every day. Other companied have developed web based operating systems that look and feel like Windows.
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What Outsourcing Can Offer |
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The simple fact is this: Reducing customer service is the last thing companies should do in a recession, given that it is a buyer's market. Customers are receiving multiple offers from aggressive competitors and switching suppliers at the first sign of poor service.
Companies need paying customers to survive and succeed in a shrinking economy. For that reason, astute companies recognise the need to make prudent, strategic investments in customer service -- even, and especially, in a down market.
Organisations can get results faster and create a more manageable and predictable cost structure while improving the customer experience by partnering with outsourcers that specialise in customer management.
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