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Keeping you running as efficiently and effectively as possible.
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Strategic Approach
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Microsolve share the risk, so we work to keep our clients systems running at optimum efficiency.
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Professional Support
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Our help desk team represents much greater value than hiring your own IT staff member.
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We mean Business
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Our clients 'down-time' represents a direct cost to us - our business success is tied directly to your system success.
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Do your Information Systems represent a serious invesment in the running of your business? If so, you probably want to protect that investment and ensure that you achieve maximum up-time. This means someone professional and skilled will be needed to optimise these systems and keep them ship shape.
Our infrastructure clients receive this type of service.
Microsolve employs a shared business risk model. We charge the same every month whether we are onsite everyday, or not at all. Our engagement model is one of understanding and risk mitigation - we aim to know where your systems are likely to break and remove the risk in a managed manner to ensure you are not the victim of an unscheduled outage.
What's in it for us? Happy clients. We only "win" (make money) when there are no issues on your systems AND YOU win (maximise efficiency) because there are no issues on your systems.
Our Service Level Guarantees are based around uptime, responsiveness and overall client satisfaction. They are measured and validated weekly and reported to you on a monthly basis.
Do your Information Systems represent a serious invesment in the running of your business? If so, you probably want to protect that investment and ensure that you achieve maximum up-time. This means someone professional and skilled will be needed to optimise these systems and keep them ship shape.
Our infrastructure clients receive this type of service.
Microsolve employs a shared business risk model. We charge the same every month whether we are onsite everyday, or not at all. Our engagement model is one of understanding and risk mitigation - we aim to know where your systems are likely to break and remove the risk in a managed manner to ensure you are not the victim of an unscheduled outage.
What's in it for us? Happy clients. We only "win" (make money) when there are no issues on your systems AND YOU win (maximise efficiency) because there are no issues on your systems.
Our Service Level Guarantees are based around uptime, responsiveness and overall client satisfaction. They are measured and validated weekly and reported to you on a monthly basis.
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Infrastructure Management 
