Microsolve commenced operations in Wollongong in 1992. Originally supplying Personal Computer hardware solutions to SME operations, Microsolve rapidly developed into a leading supplier of outsourced IT support for professional businesses.
Our soultions and services scale from micro small business throught to large government and multi-national institutions.
Microsolve focus on business improvement outcomes and system performance through effective technology information consultation, implementation and management. Success for Microsolve = Stable and available Client systems Success for our Clients = Stable and available IT systems. IT Systems supporting Business Outcomes.
Support is done though a “healthy infrastructure” model where there are no unexpected events and all outcomes are planned, scheduled, communicated and understood. Charge a set fee for support, maintenance. Provide remote support capabilities. We logon on to the client's systems. They then authorise the connection and we can see and operate their computer just as if we where sitting in front of it. Income = The less support and maintenance means a lower cost base for Microsolve.
We focus on “Technology” and allow our clients to focus on “Information”. We use both leading edge and tried and true technology to ensure that our productised services are delivered as effectively as possible.
Microsolve is “built” around a supporting framework describing all aspects of the production, support and ancillary systems.
Delivery of consistent quality Information & Technology support services for your business.
Microsolve is a results-driven organisation. All divisions, sub-structured, innovative learning environment. Improvement goals divisions and work functions have clear KPI's each measured and centre around; the integrity of our operations; staff development; reported. supply chain management; client education and local community
support. Within this focus, continuous improvement is fostered through a structured, innovative learning environment. Improvement goals centre around; the integrity of our operations; staff development; supply chain management; client education and local community support.
We see information and knowledge management critical to business success.
We see Microsolve as a leader in innovative information communication technology infrastructure assurance.
We see Microsolve as being a true integrated strategic partner with our clients based on mutual respect from our ability to deliver outstanding value and productivity.
We see that our clients are not limited by geographic boundaries in their operations and are able to rapidly expand into new locations seamlessly.
Small to enterprise organisations who have multi site locations are growing and have a value based approach to business.
We have no geographic boundaries due to our real time remote access technologies which allow us to service client locations anywhere with an internet connection.
Fixed price, performance based information communication technology infrastructure assurance management.
Hosting business infrastructure solutions for mobile delivery and access of information communication technology for uptime performance.
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Learn about Microsolve 
